HDFC ERGO General Insurance Company Limited
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   Motor Claims
How to file a Claim
   Complete all items in the attached claim form
   Attach the following documents :
 For Accident Claims
1. Copy of Vehicle Registration Book
2. Copy of Driving License of the Person driving the vehicle at the time of accident
3. Police FIR or Traffic Accident Report, if accident has been reported to the police
4. Estimate of repairs from the Garage
 For Theft Claims
1. Copy of Vehicle Registration Book
2. Police FIR
3. In case of Theft of entire car, the company would require Original RC Book and Car keys, Final Police Report, Dumping Yard certificate, RTO transfer papers, "No Objection" letter from Insured, a letter of indemnity and subrogation
 For Motor Third Party Claims
1. Copy of Vehicle Registration Book
2. Police FIR or Traffic Accident Report
3. Legal notice received from Third Party and/or notice received from MACT (Motor Accident Claims Tribunal)
4. Driving License of the Person driving the Vehicle at the time of accident
 For Workmen's Compensation
1. Copy of Vehicle Registration Book
2. Driving License of the Driver
3. Workmen's Compensation Form completed in all respects
4. Proof of wages paid to the Driver over the previous 12 months, or whatever lesser period, if period of employment is less than 12 months
5. Medical certificate, medical papers, disability certificate from surgeon, or municipal hospital
6. In the event of death, coroner's report or post mortem report & Death Certificate
 For Personal Accident Claims
1. Copy of Vehicle Registration Book
2. Driving License of the Owner-Driver
3. Police FIR or Traffic Accident Report
4. Medical certificate, medical papers, disability certificate from surgeon, or municipal hospital
5. Personal Accident Claim Form
6. In the event of death, coroner's report or post mortem report & Death Certificate
   For Accident Claims, the completed and signed claim form along with annexures should be given to the company's representative at the time of vehicle survey at the garage.
   For Other Claims, the claim form with annexures should be sent to our Claims Processing Cell at the following address :
 
HDFC ERGO General Insurance Company Limited
6th Floor, Leela Business Park,
Andheri Kurla Road, Andheri(East),
Mumbai-400059
   Retain a copy of the documents sent for your records.
If you have any claim related queries please call 1800-2-700-700 or email care@hdfcergo.com

Download claim form   (PDF 926 KB)


For more information, please write to us at care@hdfcergo.com. You can also contact us on our Toll Free No. 1800-2-700-700.
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